Privacy Policy

At Faveuro, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

Return Eligibility

You may request a return within 14 days of receiving your order. To be eligible:

• The item must be unused and in its original condition

• The item must be in original packaging

• Proof of purchase is required

Certain items such as personal care products, perishable goods, or customized items may not be eligible for return due to hygiene or safety reasons.

Return Process

To start a return, contact us at support@faveuro.com with your order number and reason for return. Our team will provide return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved:

• Refunds are issued to the original payment method

• Processing time: 5–10 business days, depending on your bank

Shipping fees are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We will arrange a replacement or refund at no extra cost.

Late or Missing Refunds

If you haven’t received your refund after 10 business days, please contact your bank first. If the issue continues, email us at support@faveuro.com.

📧 Support: support@faveuro.com

Thank you for shopping with Faveuro. We appreciate your trust.